Potomac Point Winery is growing and looking for an experienced and hospitable Banquet Captain to join our family!  If you are interested or know someone who might be the perfect fit, please send all resumes to Chelsea@potomacpointwinery.com.

Banquet Captain

Under the general supervision of the Sales Manager

Job Function:

Responsible for smooth and efficient operation of the food and beverage services offered throughout the winery, including private and in-house events; as well as related guest services through hands-on direction, leadership and supervision.  Continually maintain & exceed all standards of service, guest satisfaction & staff development.  Develop an environment within these areas, which encourage employees to be happy, motivated and proud of the products and services provided by them, resulting in a joyful, memorable, relaxed event for our guests.  Develop a loyal following amongst guests, thus increasing business and furthering the winery’s reputation of providing a quality experience.

Duties and Responsibilities:

  • Oversee and participate in the process of hiring, training and furthering the abilities of all winery event staff.
  • Oversee and participate in the process of disciplining and re-training winery event staff.
  • Regularly update the related procedural manuals.
  • Assist with the weekly scheduling of event employees, according to business levels and labor budgets.
  • Maintain effective communication with other department heads and managers.
  • Attend weekly BEO meetings.
  • Conduct regular inventory audits of catering related items, and re-order items when necessary.
  • Liaise with the Director of Operations regarding the sourcing of, and purchase of, unique products thus allowing the operation to excel and compete with a superior catering program.
  • Liaise with Facility Coordinator to ensure cleanliness and set-up within all function rooms as it relates to event operations.
  • Liaise with Sales Manager & Venue Coordinator to ensure quality and accuracy of set-ups within all catering rooms.
  • Ensure proper operation of all equipment necessary for events and catering.
  • Responsible for quality control and smooth operation of all private and in-house events.
  • Responsible for compliance of ABC rules during private events.
  • Complete After-Action & Consumption Reports for all non-wedding private and in-house events.
  • Become familiar with the computer systems and technology currently in use (digital dining) as it relates to events.
  • Become a Digital Dining Trainer.
  • Assist Sales Manager in coordination of their sales efforts as they relate to events. Gain the ability to conduct event site visits when necessary.
  • Ensure all staff that have direct reporting to you understand and follow all standards, policies and procedures of the winery.
  • Any other duties as assigned.

Education/Experience Requirements:

  • High School Diploma Required
  • Minimum of one year experience in similar position

Environmental Factors/Physical Demands:

  • Ability to lift and carry items weighing up to 50 lbs.; walk and stand for extended periods of time; climb up and down stairs multiple times daily.
  • Must pass DMV background check
  • Must pass criminal background investigation

 

All candidates must have reliable transportation, be punctual and present themselves in an appropriate manner for a winery environment.